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Adient | PPC
20 Bennett Street, Korsten, Gqeberha, South Africa
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Mon | 08:00 – 17:00 | |
Tue | 08:00 – 17:00 | |
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Privacy Policy
Revision 1.0
12 Sep 2024
Updated policy to cater for all CRH Africa Group including all the subsidiaries.
- Introduction
The CRH-Africa Group services, including (without limitation) our website and other interactive properties through which the services are delivered (collectively, the “Service”) are owned, operated and distributed by the CRH-Africa Group (referred to in this Privacy Notice as “the CRH-Africa Group” or “we” and through similar words such as “us,” “our,” etc.).
- Purpose
This Privacy Policy (PP) outlines the personal information that the CRH-Africa Group may collect, how the CRH-Africa Group uses and safeguards that information, and with whom we may share it. The CRH-Africa Group collectively refers to the following subsidiaries:
- CRH Africa Automotive, Cnr Newbolt & Dudley Str, Korsten, South Africa
- CRH Africa Automotive, Unit 4A, Westgate Industrial Park, 484 Stockville Road, Marianhill, Durban, South Africa
- Adient P Pather Capital (APPC), 20 Bennett Street, Neave Township, Gqeberha, South Africa.
THIS SERVICE IS OFFERED FROM THE REPUBLIC OF SOUTH AFRICA (“RSA”), IN PARTICULAR, IT IS NOT INTENDED FOR USE IN THE EUROPEAN UNION (“EU”). For individuals located outside of the RSA, please note that the CRH-Africa Group is an RSA based entity. If you use the Service, all information, including Personal Information, will be transferred to the CRH-Africa Group in the RSA and used as described in this Notice.
- Scope
The CRH-Africa Group encourages our customers, visitors, business associates, and other interested parties to read this Privacy Notice, which applies to all users. By using our Service or submitting personal information to the CRH-Africa Group by any other means, you acknowledge that you understand and agree to be bound by this Privacy Notice and agree that the CRH-Africa Group may collect, process, transfer, use, and disclose your personal information as described in this Notice.
Further, by accessing any part of the Service, you are agreeing to THE TERMS AND CONDITIONS OF OUR TERMS OF SERVICE (the “Terms of Service”).
IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY NOTICE OR OUR TERMS OF SERVICE, PLEASE DO NOT USE ANY OF THE SERVICES.
- Responsibility
All employees, contractors, and stakeholders are responsible for adhering to this Privacy Policy and supporting the organization's efforts to protect information assets. Senior management is responsible for providing leadership, resources, and oversight to ensure the successful implementation of this policy.
- Policy Statements
- What personal information do we collect about you?
Personal information (also commonly known as personally identifiable information (PII) or personal data) is information that can be used to identify you, or any other individual to whom the information may relate.
The personal information that we collect directly from those registering for the Service, includes the following categories:
- Name and contact information (e.g. address; phone number; email, fax).
- Billing Information (e.g. credit card, bank account, billing contact information)
- Order Information (e.g. current order/purchase information, purchase history, shipping details).
- Company/employer information
- Geographic or location information
- Information contained in posts you may on the public forums and interactive features of the Service.
- Other information that may be exchanged while engaging with the Service. You will be aware of any subsequently collected information because it will come directly from you.
When providing personal information to the CRH-Africa Group as described in this Notice, that personal information is collected directly from you, and you will know the precise personal information being collected by us.
Please note that you should not submit to the CRH-Africa Group any sensitive personal information relating to your (i) racial or ethnic origin (ii) political beliefs (iii) philosophical or religious beliefs (iv) membership of a trade union or political party (v) physical or mental health or genetic makeup (vi) addictions, sexual life or (vii) the commission of criminal offences or proceedings and associated penalties or fines, unless you have previously sent to us your written consent that we may process such personal information, if the CRH-Africa Group determines consent to be a requirement of applicable law. If you provide such sensitive personal information to the CRH-Africa Group, that personal information will be promptly deleted.
- What are the sources of personal information collected by the CRH-Africa Group?
When providing personal information to the CRH-Africa Group as described in this Privacy Notice, that personal information is collected directly from you, and you will know the precise personal information being collected by us. The CRH-Africa Group does not collect personal information from any other sources, except where it may automatically be collected as described in the section titled “Cookies, Device Data, and How it is Used,” if the information in that section is considered personal information.
In certain limited circumstances, third-party service providers may collect information on behalf of the CRH-Africa Group, though such collection will always be within the context of the Services. The CRH-Africa Group may also automatically collect certain information as described in the section titled “Cookies, Device Data, and How it is Used,” the degree to which the information in that section is considered personal information. In particular, we may collect personal and non-personal information through the following additional channels:
- Our own cookies on our website
- 3rd party cookies on our website
- Social media networks
- 3rd party software applications
- Why does the CRH-Africa Group collect your personal information?
Subject to the terms of this Privacy Notice, the CRH-Africa Group uses the above-described categories of personal information in several ways. Unless otherwise stated specifically, the above information may be used for any of the following purposes:
- to administer the Service to you
- to respond to your requests
- to distribute communications relevant to your use of the Service, such as system updates or information about your use of the Service
- as may be necessary to support the operation of the Service, such as for billing, account maintenance, and record-keeping purposes
- to send to you the CRH-Africa Group solicitations, product announcements, and the like that we feel may be of interest to you (you may “opt out” of receiving these marketing materials)
- in other manners after subsequent notice is provided to you and/or your consent is obtained, if necessary
The CRH-Africa Group does not sell, re-sell, or distribute for re-sale your personal information.
- How does the CRH-Africa Group share your Personal Information with third parties?
We may provide any of the categories of personal information described to CRH-Africa Group employees, consultants, affiliates or other businesses or persons for the purpose of processing such information on our behalf, in order to provide the Service to you. In such circumstances, we require that these parties agree to protect the confidentiality of such information consistent with the terms of this Privacy Notice. Third parties receiving personal information may include:
- Third-party vendors or service providers providing crucial services and necessary to provide the Services
- Business partners, contractors, channel partners, or other affiliated entities
- Government agencies or other parties in response to legal process or other requests, where permitted by law
We will not share your personal information with other third-party companies for their commercial or marketing use without your consent or except as part of a specific program or feature for which you have the ability to opt-in or opt-out.
In addition, we may release personal information: (i) to the extent we have a good-faith belief that such action is necessary to comply with any applicable law, protect ourselves against any liability, defend ourselves against any claims, protect the rights, property and personal safety of any user, or protect the public welfare; (ii) when disclosure is required to maintain the security and integrity of the Services, or to protect any user’s security or the security of other persons, consistent with applicable laws (iii) to respond to a court order, subpoena, search warrant, or other legal process, to the extent permitted and as restricted by law; or (iv) in the event that we go through a business transition, such as a merger, divestiture, acquisition, liquidation or sale of all or a portion of our assets.
- Direct Marketing Communications
We may communicate with you using email, SMS, and other channels (sometimes through automated means) as part of our effort to market our products or services, administer or improve our products or services, or for other reasons stated in this Privacy Notice. You have an opportunity to withdraw consent to receive such direct marketing communications, as permitted by law.
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by using the UNSUBSCRIBE link in any email communication you may have received. Further, you may express you communication preferences by:
- Noting your preferences at the time you register your account with the Site [or our mobile application]
- Contacting us using the contact information provided below
Please note that you may continue to receive non-marketing communications as may be required to maintain your relationship with the CRH-Africa Group.
In addition to the communication described here, you may receive third-party marketing communications from providers we have engaged to market or promote our products and services. These third-party providers may be using communications lists they have acquired on their own, and you may have opted in to those lists through other channels. If you no longer wish to receive emails, SMSs, or other communications from such third parties, you may need to contact that third party directly.
- Data Retention
The CRH-Africa Group will retain your personal information only for as long as is necessary for the purposes set out in this Notice. We will retain and use personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
The CRH-Africa Group will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Sites and/or Portals, or we are legally obligated to retain this data for longer periods.
- South African Privacy Rights
If you are a South African resident, South Africa law may provide you with certain rights with regard to your personal information under the Protection of Personal Information Act (“POPIA”) and Promotion of Access to Information Act (“PAIA”).as well the Consumer Protection Act Throughout this Privacy Notice you will find information required by POPIA regarding the categories of personal information collected from you; the purposes for which we use personal information, and the categories of third parties your data may be shared with. This information is current as of the date of the Notice and is applicable in the 12 months preceding the effective date of the Notice.
As a South African resident, the POPIA and PAIA provide you the ability to make inquiries regarding to your personal information. Specifically, the degree to which the information is not already provided in this Privacy Notice, you have the right to request disclosure or action your personal information, including:
- If your personal information is collected by us.
- The specific pieces of personal information collected about you.
- The ability to correct or delete certain personal information collected about you.
- The ability to delete all the personal information collected about you, subject to certain exceptions.
- To opt-in or opt-out of direct marketing to you.
- To object to processing your personal information, or
- Appeal any rejection of access to your personal information
You may submit a request regarding your rights under POPIA or PAIA by contacting us at one of the following:
If we receive a POPIA request from you, we will first decide regarding the applicability of the law, and we will then take steps to verify your identity prior to responding. The steps to verify your identity may vary based on our relationship with you, but, at a minimum, it will take the form of confirming and matching the information submitted in the request with information already held by the CRH-Africa Group and/or contacting you through previously used channels to confirm that you submitted the request (i.e. confirming identity through contact information that we have on file, and/or the contact information submitted to make the request).
The CRH-Africa Group does not knowingly collect or process the special personal information such as your religious or philosophical beliefs, race or ethnic origins, trade union memberships, political persuasion, health or sex life, or your criminal behaviour or biometric information.
If you have a comment, question, or complaint about how we are processing your personal information, we hope that you contact us at info@adientpather.com to allow us to resolve the matter. In addition, if you are located in the Republic of South Africa, you may submit a complaint regarding the processing of your personal information to the Information Regulator at the following link:
https://www.justice.gov.za/inforeg/contact.html.
- International Data Transfer
For individuals located outside South Africa, in Switzerland, the United Kingdom and the European Economic Area (EEA), please note that the CRH-Africa Group is a South African based company. The CRH-Africa Group does not market to or solicit customers from outside the [Country of company headquarters], therefore, users of the Service should not expect to avail themselves of the rights provided under the EU’s General Data Protection Regulation (“GDPR”). If you use the Service, all information, including personal information, will be transferred to the CRH-Africa Group in the [Country of company headquarters]. By using the Service, you unambiguously consent to the transfer of your personal information and other information to the [Country of company headquarters] and elsewhere for the purposes and uses described in this Notice. Further, you acknowledge that the CRH-Africa Group is not subject to the GDPR or similar international privacy laws, and, therefore, you will be unable to claim the privacy rights provided in those laws.
- Party Advertisers
We may allow other companies, called third-party ad servers or ad networks, to serve advertisements within the Service. These third-party ad servers or ad networks use technology to send, directly to your device, the advertisements and links that appear on the Service. They automatically receive your device ID and IP address when this happens. They may also use other technologies (such as cookies, JavaScript, or Web Beacons) to measure the effectiveness of their advertisements and to personalize the advertising content you see. You should consult the respective privacy policies of these third-party ad servers or ad networks for more information on their practices and for instructions on how to opt-out of certain practices. This Privacy Notice does not apply to them, and we cannot control their activities.
- Information Storage and Security
We employ industry-standard and/or generally accepted security measures designed to secure the integrity and confidentiality of all information submitted through the Service. However, the security of information transmitted through the internet or via a mobile device can never be guaranteed. We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data.
Users of the Service are responsible for maintaining the security of any password, user ID or other form of authentication involved in obtaining access to password protected or secure areas of the Service. In order to protect you and your information, we may suspend your use of any of the Service, without notice, pending an investigation, if any breach of security is suspected.
- External Links
The Service may contain links to other websites maintained by third parties. Please be aware that we exercise no control over linked sites and the CRH-Africa Group is not responsible for the privacy practices or the content of such sites. Each linked site maintains its own independent privacy and data collection policies and procedures, and you are encouraged to view the privacy policies of these other sites before providing any personal information.
You hereby acknowledge and agree that the CRH-Africa Group is not responsible for the privacy practices, data collection policies and procedures, or the content of such third-party sites, and you hereby release the CRH-Africa Group from any and all claims arising out of or related to the privacy practices, data collection policies and procedures, and/or the content of such third-party sites.
- Children’s Privacy
The Service is not intended for children under the age of 18, and the CRH-Africa Group does not knowingly collect the personal information of children under the age of 18.
- Changes to this Privacy Notice
The CRH-Africa Group reserves the right to modify this Privacy Notice from time to time in order that it accurately reflects the regulatory environment and our data collection principles. When material changes are made to this Privacy Notice, the CRH-Africa Group will post the revised Notice on our website. This Privacy Notice was last modified as of 23/10/2024.
- Contact Us
If you have any questions or comments about this Privacy Notice or the Service provided by the CRH-Africa Group, please contact us at: info@adientpather.com .
- Records/Logs
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- References
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